Privacy Policy

Last updated: June 2026

1. Our Commitment

MemberBridge is committed to protecting the privacy of personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). All data is stored on servers located in Montreal, Quebec, Canada.

2. Information We Collect

MemberBridge collects personal information on behalf of client organisations including member names, email addresses, contact details, membership type, payment records and event registration history. This information is provided directly by member organisations or their members.

3. How We Use Information

Personal information is used solely to provide membership management services to the client organisation. We do not sell, rent or share personal information with third parties except where required to deliver the service (e.g. payment processing via Stripe).

4. Data Storage and Security

All data is stored on secure Canadian servers (Montreal, Quebec). We employ industry-standard security measures including SSL/TLS encryption, firewalls, automated backups and access controls. No member data is transferred outside Canada.

5. Your Rights Under PIPEDA

Individuals have the right to access their personal information, correct inaccurate information, and request deletion of their data. To exercise these rights, please contact the organisation that manages your membership, or contact us directly at info@memberbridge.ca.

6. Cookies

MemberBridge uses session cookies to maintain login state. These cookies are essential to the operation of the platform and do not track users across other websites. No advertising or analytics cookies are used.

7. Data Retention

Personal information is retained for as long as the membership relationship exists or as required by applicable law. Upon request, personal information will be deleted in accordance with our data deletion policy.

8. Contact

For privacy inquiries or to exercise your rights, contact us at info@memberbridge.ca.